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Important AlacNet Events

Alacrity Services will be closed on:

    November 23rd and 24th in observance of Thanksgiving.

Alacrity will continue to handle loss assignments normally, as our website and call center will be operational.

Attention Mitigation Contractors : This is a reminder that readings should be taken on holidays unless the insured is unavailable. Comments regarding missing readings due to insured unavailability are required to be entered either prior to the date or within 24 business hours after the date a reading is missed. Additionally, if applicable please have the standard "Missed Monitoring” document signed by the insured confirming their unavailability is also required. If you have any questions please follow up with our customer service or RFMs team as necessary.


Also be sure to update the progress bar on all your active claims.

  When you click on a percentage in the status bar,  an edit window will pop up for you to select the correct percentage of work completed. 


In addition, enter a claim comment detailing the tasks started and/or completed and progress photos every week.

November 23, 2017

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