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***PHOTO DOCUMENTATION***


Accurate and timely Proper photo documentation is a critical step to delivering successful estimates in an accurate and timely manner.  Here are a few simple tips which can help!  


 



Front Risk (front of house – not just house numbers). Do NOT upload Google images.  Do SHOW where the loss happened.

 

DO SHOW the affected & damaged areas.  Each room in your estimate should have a correlating labeled photograph.  

 

Clear, Upright& Labeled – If the picture came out blurry, take another one. Make sure ALL photos are turned the correct way & labeled. 

 

  • Label should include room & date (month/day/year).

     

  • When using Xactimate, make sure the photos are uploaded into Xactimate (not XactAnalysis) & a photo sheet is created.

     

Subrogation – If there is a potential for subrogation, DO take up-close photos of damaged parts.  Remember to photograph Serial & Part Numbers.

 

Drying – Do take photograph equipment placed on site.  Photo must be taken in areas BEFORE& AFTER drying.


Fire Loss – Photograph the swipe test to show amount of soot present.


September 13, 2017

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